No Refund Policy

Refund eligibility

No voluntary refund will be provided after payment, regardless of whether enrollment has been completed, course access has been used or classes have commenced.

Once payment is made, the course fee is final and non-refundable, subject only to a mandatory right or remedy that cannot lawfully be excluded.

Your agreement before enrollment

By proceeding with enrollment and payment, you agree that no voluntary refund will be provided after payment. Please enroll only if you accept this condition and have resolved all questions before checkout.

Non-refundable circumstances

Subject to any mandatory right under applicable law, refunds will not be granted for any reason, including but not limited to:

• Failure to meet course requirements or complete required assignments.
• A change of mind or other personal reasons after payment.
• Technical issues caused by your internet connection, hardware or device.
• A request made after payment or after classes have commenced.

Changes to this policy

alden.social may update or modify this Refund Policy by posting the revised wording on the alden.social website.

This Refund Policy is intended to cover previous, current and future batches and enrollments to the extent permitted by applicable law. For a previous enrollment, the version presented or accepted at the time of payment continues to govern accrued contractual rights; a later update may clarify wording or procedures and apply prospectively, but will not retrospectively remove a non-waivable statutory right or impose a new material obligation without valid consent.

Questions, ambiguity and written clarifications

If a refund-related matter is not expressly stated, appears incomplete or is reasonably capable of more than one interpretation, you must raise the question through the official alden.social WhatsApp channel before enrolling, paying or relying on an assumption.

WhatsApp is an enquiry channel only. A refund exception, waiver, promise, representation, amendment or clarification is legally binding on alden.social only when expressly confirmed in an email sent by an authorised alden.social representative from an email address ending in @alden.social and identifying the relevant learner, course or batch (an “Authorized Written Clarification”).

No personal interpretation, inference, oral statement, telephone call, social-media message, advertisement, screenshot, statement by another learner or instructor, or unconfirmed WhatsApp exchange creates a refund entitlement or changes this Policy. Silence, delay, acceptance of payment, course access or a failure to enforce a provision once does not amount to a waiver or continuing exception.

An Authorized Written Clarification prevails only for the learner, course, batch and issue it expressly addresses. All other provisions remain unchanged. Nothing in this Policy excludes a statutory right or remedy that cannot lawfully be waived.

Acknowledgement

By enrolling in an alden.social online course, you acknowledge that you have read, understood and agreed to this Refund Policy.

Refund requests received after payment will be denied unless a refund is mandatorily required by applicable law or expressly approved through an Authorized Written Clarification. If you have any questions or concerns, raise them through the official alden.social WhatsApp channel before enrolling.